Terms of Service

The BLP MEDIA program includes everything in your plan as stated in your invoice.  The client retains rights to and ownership of all assets submitted by the client to BLP MEDIA for use in the marketing program. The client owns all social media accounts, phone numbers, email accounts, and domains associated with the client’s business unless otherwise agreed upon.  The client authorizes BLP MEDIA to full admin access to any and all accounts needed to fulfill the service.  All BLP MEDIA websites are licensed to the client for the duration of the service cycle. BLP MEDIA owns all code, apps, servers, plugins, analytic services, ad accounts, and any 3rd party connections required to provide the service to the client. No access to code, servers, or backend is permitted to the client. BLP MEDIA has the right to update these terms at any time and will provide updates to the client per published revision via a link at the bottom of each invoice.

BILLING
These services are billed month-to-month.  Payment in full is due prior to the beginning of the upcoming service cycle. Any unpaid invoices that are past due will incur a late fee ($50 minimum). Any invoice that is past due by 10 days will automatically deactivate the service. A reactivation fee plus any late fees are required for reactivation.  Any payments declined due to insufficient funds will be charged $30 per occurrence.  Payments can be made via cash, check, credit card, debit card, Venmo, Melio, PayPal, or ACH.

REFUND POLICY
Service begins immediately upon receipt of payment.  As a result, payments are non-refundable.  In cases where appropriate, BLP MEDIA may extend a service credit as compensation and resolution to any issues that occur with the service provided.

SERVICE TERMINATION
BLP MEDIA requests a 60-day notice from the client for service termination submitted via email from an authorized user on the client account.